Refund policy
Refund & Return Policy
At Cherry Picked, we strive to provide high-quality products and a great shopping experience. Due to the nature of our inventory and many products being beauty, skincare, fragrance, and personal care items, all sales are considered final unless otherwise stated below.
Returns
We do not accept returns for:
- Opened or used products
- Beauty, skincare, fragrance, or personal care items
- Sale or clearance items
- Gift cards
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
To assist with your claim, please provide:
- Your order number
- Photos of the item
- Photos of the packaging
Once reviewed, we may offer a replacement, store credit, or refund at our discretion.
Order Cancellations
Orders begin processing quickly after they are placed. Because of this, we cannot guarantee cancellations or modifications once an order has been submitted.
If you need assistance, please contact us as soon as possible and we will do our best to help.
Lost or Delayed Packages
Cherry Picked is not responsible for shipping delays caused by carriers, weather, or other circumstances outside our control.
If your package appears lost, please contact the shipping carrier first. If additional assistance is needed, please reach out and we will do our best to help.
ย Refunds
Approved refunds will be issued to the original payment method used during checkout.
Please allow 5โ10 business days for your financial institution to process and post the refund.
Contact Us
For questions regarding your order, please contact us through our Contact Us page or email us directly.
Thank you for supporting Cherry Picked.
๐ Good Finds, Bad Influence.