What is Cherry Picked?

Cherry Picked is a curated online shop featuring beauty, skincare, fragrance, accessories, and must-have finds. Every item is hand-selected and available in limited quantities, so our inventory is always changing.

Are your products authentic?

Yes! We carefully source our products from trusted suppliers and distributors. We do not sell counterfeit products.

Why are your prices lower than retail?

We specialize in sourcing amazing products at great prices and passing those savings on to our customers. This allows you to shop your favorite brands without paying full retail.

Will sold-out items be restocked?

Not always. Many of our products are available in limited quantities and may never return once sold out. If you see something you love, we recommend grabbing it before it’s gone.

How often do you add new products?

New arrivals are added regularly, with fresh drops happening throughout the month. Follow us on social media and join our email list to be the first to know when new items arrive.

How long does shipping take?

Orders are typically processed within 1–3 business days. Once shipped, delivery times vary depending on your location and carrier.

Do you offer free shipping?

Free shipping promotions may be offered periodically. Current shipping rates and promotions will be displayed at checkout.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

What if my package is delayed?

Shipping carriers occasionally experience delays that are outside of our control. If your tracking hasn’t updated for several days, please contact us and we’ll do our best to help.

What is your return policy?

Due to the nature of beauty, skincare, fragrance, and personal care products, all sales are final unless an item arrives damaged or incorrect.

What if my order arrives damaged?

We’re sorry! Please contact us within 48 hours of delivery with photos of the item and packaging so we can review the issue and make it right.

Can I cancel or change my order?

Orders begin processing quickly, so we cannot guarantee cancellations or changes after an order is placed. Contact us as soon as possible and we’ll do our best to help.

Do you offer local pickup?

At this time, Cherry Picked primarily ships orders directly to customers. Any local pickup options will be announced on our website and social channels.

Are your products new?

Unless specifically stated otherwise, products sold on Cherry Picked are new and unused.

Do you test products before selling them?

We carefully inspect products when possible to ensure they meet our standards, but we recommend reviewing ingredient lists and product details to determine if a product is right for you.

How can I contact Cherry Picked?

For questions about an order, products, or general inquiries, please use our Contact Us page or email us directly. We aim to respond within 1–2 business days.

What’s the best way to stay updated?

Join the Cherry Club email list and follow us on social media for:

🍒 New drops

🍒 Restock alerts

🍒 Exclusive discounts

🍒 Early access to limited finds